Introduction
At SkyServiceLink, we strive to provide high-quality air conditioning services and ensure that our clients are satisfied with our work. However, if you are not completely satisfied with our services, we have established this Refund Policy to address your concerns and outline the process for requesting a refund.
Eligibility for Refunds
Service Quality: We are committed to delivering top-notch services. If you are not satisfied with the quality of our work, please contact us within 7 days of the service completion. We will review your concern and work with you to resolve the issue, which may include providing additional services at no extra cost.
Service Cancellation: If you need to cancel a scheduled service, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.
Refund Requests: Refunds are generally not provided for services that have been completed as requested. However, if a refund is warranted due to exceptional circumstances or service failures, we will evaluate the request on a case-by-case basis.
Refund Process
Contact Us: To request a refund, please contact us with your details and the reason for the request. You can reach us via:
Phone: +1 512-512-9808
Email: [email protected]
Address: 2323 San Antonio St, Austin, TX 78705
Review: Upon receiving your refund request, we will review the details and determine the validity of the request based on the nature of the issue and our service policies.
Resolution: If your refund request is approved, we will process the refund according to the original method of payment. Please note that the processing time for refunds may vary depending on your payment method and financial institution.
Exceptions
Non-Refundable Items: Certain services, such as emergency repairs or custom installations, may have non-refundable components. We will inform you of any non-refundable fees before the service is performed.
Service Completion: Refunds are not provided for completed services that meet the agreed-upon specifications, unless there is a clear issue with the service quality.
Changes to This Policy
SkyServiceLink reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund procedures.
Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us:
Phone: +1 512-512-9808
Address: 2323 San Antonio St, Austin, TX 78705
Email: [email protected]
We appreciate your understanding and look forward to providing you with exceptional service.
